1 community answer was added by Lauren McCabe on October 31st, 2019. Interviews Archives - Page 6 of 42 - WorkNearYou Stupidly hard questions for the role - it was like I was interviewing to be CEO. 2. Waitrose interview details in Slough, UK: 46 interview questions and 36 interview reviews posted anonymously by Waitrose interview candidates. If unsure where the company stood on a return, I would ask my manager for clarification.". "I have researched Waitrose a great deal and am very happy with the positive reviews I came across online. It will not look good for you if you say nothing will show up during your reference check and something does. "I have an excellent list of references who will say that I am a hard worker who always brings a positive, compassionate attitude to the workplace. I am prepared to express my interest through hard work and taking on leadership duties as you feel I am ready. "I have worked with many personalities and management styles with great success. ", "If a coworker failed to show up for their shift, I would pick it up if possible. The interviewer wants to hear that you have the necessary communication skills for the role. Also included general questions of experience in customer service e.g: tell me a time when. Full Suggested Answer & Detailed Response, Question 10, I am a social person and enjoy making my customers happy.". ", "If the customer is being physically aggressive towards myself or coworkers, I would call security immediately while making sure we are safe. If I were a manager and caught an employee stealing, I would terminate them immediately. Be sure you have an example for each and every one of these scenarios prior to your Waitrose interview. If you hire me for the position, you will not be disappointed in my performance. I consider myself to be a team player and always help when I can. This online course will instantly be free for you to access for 30-days. I know how to deliver amazing customer service, have excellent interpersonal skills, and have been the top cashier for the past six months in my current role. ", "My ideal employer is reliable, has a good reputation, and treats me like a unique individual versus just a number.". Positive Experience. As a retail employee, you will come across customers who want to argue with store policy. ", "I take public transit; however, I find it very reliable. Assure the interviewer that you are a team player and put the company's needs first. Rather than going to my manager with the complaint, I offered to take on some of her workload so she would have the time to complete the schedule. I went today and got the job on the spot! The process took 2 weeks. No pressure at all. The hiring process at Waitrose takes an average of 16 days when considering 7 user submitted interviews across all job titles. ", "I am very much self-driven and self-motivated. Focus on describing the attributes that make you a great employee and how they will benefit Waitrose if hired. The hours were just not right for me in the end which is a shame. You had a group task to do, and then an individual interview with a manager. Having studied the job description for this role, I feel I have the required skills, qualities and attributes to not only perform the job to a high standard, but to also maintain the standards you expect of your employees and partners. There is no reason why you should not hire me.". It is best to show that you can work with various management styles. Display your enthusiasm for the job by assuring the interviewer you have researched the organization and the role. The interviewer asks this question to see what type of employee you will be if hired. This is your opinion, and you can answer how you would like. Well structured and flexible: few questions about how to deal with difficult situations and how to deal with team work. It is a definite plus if you have cheered on your competitors and helped them along the way. Waitrose was updated by Krista Wenz on September 13th, 2022. If the organization implemented the change, describe the results from that change. Waitrose interview details in Ipswich: 11 interview questions and 7 interview reviews posted anonymously by Waitrose interview candidates. Do you have a process in place for reporting these types of situations?". Focus on describing the positive reasons for wearing a uniform. The hiring process at Waitrose takes an average of 19 days when considering 1,343 user submitted interviews across all job titles. Waitrose job descriptions generally have a salary range noted on the job announcement. There were scenario based questions but with lots of others stemming off them. I have some photos on my phone of displays I created if you want to see them. It felt excellent to go above the call of duty that day.". We all know interviews are stressful and competition is intense. To be considered for the position, you want to assure the interviewer that you are flexible and willing to help the company when needed. I felt everything was relevant. I fully believe in honesty at all times.". Finally, we have eliminated all risk for you. ", "This job will fit perfectly surrounding my school schedule. She had a stroller, a couple of kids, and a lot of bags to carry. Reliable transportation can be a personal vehicle, Uber, public transportation, carpool, motorcycle or bicycle, or walking. Full Suggested Answer & Detailed Response. ), UPDATE: I got the job offer.THANKS Richard . Even if you're not expected to drive for the job, you will need to have some form of reliable transportation. If you have worked in another industry, describe your job's most challenging and favorite parts. How to Answer: Why Do You Want to Work Here? This employer has claimed their Employer Profile and is engaged in the Glassdoor community. From what I have learned about Waitrose, it sounds like that is the type of environment I can expect working for your company.". ", Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. 11 years ago. Interview. Retail environments are competitive, and a business can go down with one honest mistake and poor review. While I feel that Waitrose's 30-day return policy is more than fair, there may be situations where a customer could not return the item in that time frame. Which all went well. 4 answers . I do best in a supportive environment with room to grow, the ability to ask questions, and healthy coworker relationships. ", "I have a transformational leadership style. 9 answers. No pressure at all. Very detailed o line application process. I have three copies of performance reviews and letters of recommendation for your file if you would like them. My written communication skills are exceptional, as well.". You had a group task to do, and then an individual interview with a manager. However, with a small amount of preparation you can ace the Waitrose Interview. So there is no risk. I feel that my retail marketing education, as well as the fact that I am bilingual, makes me the best candidate for this role.". Glassdoor users rated their interview experience at Waitrose as 78.0% positive with a difficulty rating score of 2.60 out of 5 (where 5 is the highest level of difficulty). Be sure to highlight your favorite and most challenging positions. 304 questions and/or answers were updated by Krista Wenz on September 13th, 2022. Interview questions and answer examples and any other content may be used else where on the site. Most companies have policies in place for handling rude or aggressive customers. It is also good to have copies for the interviewer if they would like a copy for their file. I do my best always to be available and present when expected.". Q6. Display to the interviewer that you can do more than the bare minimum. I believe this will help my confidence grow and my sales skills as well.". Strong customer service abilities and a customer-focused approach to work; Be able to resolve customer complaints and deal with queries in line with company policy; Follow your training and operational procedures to meet the requirements of your role; Demonstrate effective team-working skills and complete tasks thoroughly and efficiently; In certain Waitrose roles, you will be required to work unsociable hours and also at weekends; Wear the Waitrose uniform with pride and act as a positive role model for the organisation; Meet the expectations of customers with a view to encouraging them to return to the store time and time again. Discuss with the interviewer why you want to make a change and how this particular role fits well with the changes you seek. "I am very comfortable working independently, but I also enjoy collaborating with others in a team environment. Strong math skills are an asset in any retail-based role. Waitrose's core values are mentioned on its website and mentioned here: 'As co-owners we all have a share in the business and a shared commitment to go above and beyond for each other and our customers. One time a situation did not go the way you expected, How would you deal with a customer complaint, Asked how I would deal with workplace situations, Tell us about a time you adapted your style to suit someone else. You may or may not like performance incentives. I would guess that the reason an explanation has to be given is that it provides you with useful information relating to a specific product. I would love to work for a company with such a great reputation and ethical business practices. The group task will be a situational one with a scenario to answer, and the solo interview is with a set number of questions. I have a strong work ethic and moral compass and seek opportunities to help others. If you gave notice, were laid off, or fired, describe the circumstances behind your leaving. After this discusses hours I was available to work and when I could start. First is the psychometric tests followed by a group interview and then a solo interview. Understanding the company's views on leadership will help you see if your leadership style will fit the company culture. If you have past performance reviews or letters of recommendation from your references, review them before your interview. Employees interested in future leadership roles generally have a strong work ethic and are more motivated to succeed than their coworkers. After describing the environment you dislike working in, end your response on a positive note. Have a question or concern? Full Suggested Answer & Detailed Response, Question 12, Interviews at Waitrose Experience Positive 78% Negative 7% Neutral 15% Getting an Interview Applied online 95% In Person 2% Recruitment Agency 1% Difficulty 2.6 Average Hard Average Easy Interviews for Top Jobs at Waitrose Supermarket Assistant (381) Sales Assistant (86) Customer Assistant (80) Customer Service Assistant (61) Top 5 Most Asked Waitrose Interview Questions and Answers Q2. Tell the interviewer you would be a great employee, and confidently share that there is no reason not to hire you. Order today and you will get this bonus guide FREE offer available for a limited time only. Be sure not to mention names and end on a positive note. ", "I understand that I come from one of your competitors, so I hope you can see why it would benefit Waitrose if you hired me. The interview process was easy and enjoyable. Glassdoor users rated their interview experience at. Full Suggested Answer & Detailed Response, Question 3, From what I understand, if a customer is not happy with a product that has been bought in a Waitrose store, customers can return the item or package, along with their proof of purchase, within 35 days. I had my interview yesterday, and I did great! The actual interview took around 45min, again give examples of good customer service, time when you went out of your way to help, how you cope under pressure etc. I have seen the uniforms worn by the retail employees at Waitrose and see that it adds a strong level of professionalism. I do not participate in drug use, and you can be assured that I will maintain a clean record if you hire me for this role. Stupidly hard questions for the role - it was like I was interviewing to be CEO. You can cancel anytime by contacting us via our contact page or email. Rest assured, I am reliable and always come to work on time. I do not prefer close supervision as I am confident in my skills once I learn something new. Your interviewer is looking to see that you are proactive and that you can handle the stress of unexpected situations that can arise. Get all 12 interview questions and suggested answers for your Waitrose Interview, plus FREE bonus access to our bestselling online interview training course, which contains over 50 powerful video modules to quickly get you interview ready (and they work for ANY interview). I have a natural flair for the creative and look forward to exercising that here with Waitrose.". My most challenging position was with Company ABC. Waitrose Interview Questions in Sheffield, UK - glassdoor.sg "I am best motivated through the occasional words of praise and recognition for a job well done. I created a presentation and gave it to my manager, who took it to upper management. Assure the interviewer there is no reason why they shouldn't hire you. I have solid references who will attest to that as well. After this discusses hours I was available to work and when I could start. How should you prepare for an interview at Waitrose & Partners? ALWAYS: We're quirky, proud and at our best when we are free to be ourselves.WE NOT ME: When we work together anything is possible.Be sure to memorize these values before your interview so you can answer this question with ease. If there is anything in your schedule that may hinder your availability, be sure to address this. Talk to the interviewer about your feelings regarding performance incentives. I would tell my manager immediately. 40 Waitrose Interview Questions (+ Answers) I am available to work whatever schedule I am given and am happy to work overtime as well. They have approx 230 branches across the company and are still expanding. Now INSTANTLY download the suggested ANSWERS to the WAITROSE INTERVIEW and PASS your interview! The questions were easy to answer on the spot and required little to no preparation. Q7. The interviewer asks this question to see if your leadership style will work with the company culture. I communicate effectively with diverse groups and know how to bring out the best in people. This means that every time you visit this website you will need to enable or disable cookies again. God bless u mate and taking the time to help a lad out like mw who is in over his head. Let the interviewer know that you have the creative skills necessary for their merchandising and displays. Felt like a formality rather than a real test of an interview. In addition to upholding the strong values and ethics of the Waitrose brand, you will also be required to demonstrate outstanding customer service and care, have a flexible approach to working, be able to work well with other employees and partners, be able to resolve customer complaints, demonstrate great attention to detail, make decisions in the best interests of the brand and also potentially work unsociable hours if and when required. You want to focus on being positive in your response. Its headquarters are in Bracknell and Victoria, England. While I have never created displays, I worked for three years with a florist and learned how to create beautiful bouquets. ", "Last year, I worked at a high-end jewelry store where sales goals were intense, and the rewards were high. Really welcoming and straightforward, the interviewer was friendly. The interview was a simple exercise looking for ideas on how to improve a hypothetical store. You will be better prepared to answer the question if what they wrote is fresh in your mind. I interviewed at Waitrose, Online assessment Group assessment looking at priority of tasks of a typical day and customer service tasks 1 to 1 interview asking uniform sizes and working availability, questions about hobbies and previous experience. I interviewed at Waitrose. I interviewed at Waitrose (London, England) in Aug 2020 Interview A one-to-one interview that included both behavioural and technical questions, which are tailored for STAR-style responses. Felt like a formality rather than a real test of an interview. "If I had an aggressive and disrespectful customer, I would calmly ask them how I could help. Went for interview and we as given a written test of how you would sell to certain people then asked 3 questions which I thought were completely over the . Was one on one and answered about the job I was the given scenarios on the shop and had to put jobs in priority order. I feel confident that, if you hire me in this role, you will be very happy with my performance, contribution to the wider team and my ability to uphold the strong values Waitrose adheres to., First and foremost, I would follow my training and the Waitrose principles in regard to customer service and care. Perhaps another store in future. Last year my earnings were ?52,000, and I would like to stay in the same range or slightly higher based on my years of experience in this industry. It keeps me motivated to be better. The hours were just not right for me in the end which is a shame. In addition to handling change, the interviewer wants to see if you can recognize when change is required and be confident enough to present that to your organization. So there is no risk. Why do you want this job and what can you specifically bring to the role? Focus on reviewing Waitrose's return policy before your interview. ", "I left my last job because I was moving out of the area. I am also at a stage in my life where I have the stability of a good home life and partner, and as such, I am now able to dedicate more time to working flexible, and unsociable hours if and when required. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. It was fast and easy, asked several questions and had a group part before. I want to work in a supervisory position, but that was not possible in my previous place of employment because of the company structure. The more you can find out about Waitrose, the better. The only time I was unable to cover a shift was when I had an exam at University that I could not miss. It's okay to discuss your hobbies and interests but keep it brief. Firstly, these interviewquestions and answers are created by us and our team of experts we have all the answers to your questions and will help you succeed (like weve been doing for the last 14 years) and we update our material frequently. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. "I did very well in math during High School and am comfortable with the math skills required for accepting cash, balancing a cash float, and performing inventory-related tasks. What would you do if you didnt get on with someone in your team? Was asked a variety of questions on how I would or had dealt with past situations with customers and colleagues. Everyone needs to remain respectful, and I would not hesitate to ask a customer to offer that respect in return. So far, we have seen a 56% decline in the overall loss.". Q1. I would rate myself a 9 out of 10 as there is always room for improvement in any skill. I applied online. Answer dates might appear two to three weeks before they were published. TIP #1 Waitrose are renowned for high-quality goods and services and pride themselves on being an outstanding employer and customer service provider. ", "I am very committed to my employer and am only absent in events of sickness or the odd family emergency. I interviewed at Waitrose in Jan 2023. Sometimes you must relate to others in their style to be understood. Discuss with the hiring manager Waitrose's core values and why you think you are the top choice for this role. If you are a college student or have another outside obligation that will hinder you from working a specific day, let the interviewer know during your interview. Waitrose Supermarket Assistant Interview Questions - YouTube Focus on giving the exact number of days you missed work and why. The hiring process at Waitrose takes an average of 16 days when considering 7 user submitted interviews across all job titles. You had a group task to do, and then an individual interview with a manager. Waitrose Interview Process. 5 TIPS FOR PASSING THE WAITROSE INTERVIEW! The hiring manager wants to see that you performed exhaustive research and can tell them about the founder, the history, partnerships, and services offered. The interviewer wants to know that you can speak clearly with others while properly documenting reports and other forms of written communication. There were scenario based questions but with lots of others stemming off them. All of our products and resources are protected by our 30-day no questions asked money back guarantee. You cannot force others to communicate with you in a way you would always prefer. After identifying three qualities that make you an excellent fit for the role, explain why these qualities will benefit Waitrose if hired. Discuss with the interviewer how you would handle an aggressive customer while remaining calm and professional.
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